Tell us about your property and we’ll come back with a straight answer and a fixed price. Free quote, no obligation, and no one chasing you afterwards.
The more you tell us, the faster we can price it.
All three reach the same people. Which is quickest depends on what you actually need.
The most common complaint about this trade is that nobody rings back. Here is exactly how ours goes.
Enquiries in before mid-afternoon on a weekday get a reply that day. Later ones, or weekends, are picked up the next working morning. If we are on a machine when you ring, we call you back — we are not going to let it sit.
A standard mow we can usually price from your description and a couple of photos. Anything with a slope, a big hedge, an overgrown reset or an acreage block, we come and look. Site visits are free, with no obligation attached.
Not a number over the phone you have to remember. A written quote setting out what is included, what is seasonal, and what would be charged separately — fixed before we start.
Nothing happens until you say yes. Then you get a start date, a regular day and the same crew each visit. If it stops working for you, pause or stop — there is nothing to get out of.
None of it is essential — ring us with nothing at all and we will still help. But these four things are what turn a two-day back and forth into a same-day answer.
Street and suburb is enough. It tells us the ground, the access and which route you are on — all of which move the price.
Courtyard, standard, large, or quarter acre and up. You do not need square metres. “About the same as next door” works.
The single most useful thing you can send. One from the street and one of the back is usually enough to price a job properly.
Locked gate, a dog, narrow side path, no vehicle access to the back. These change the job more than people expect, so tell us up front.
We are a mobile service — there is no shop to visit, we come to you. These are the twelve areas we run as scheduled routes.
Not on the list? Ring anyway — our coverage extends past the twelve and it keeps growing. Being on an existing route is what keeps travel out of your price.
We are outdoors most of the day, so the phone is not always answered on the first ring. It does always get returned.
If you ring during the day and get voicemail, it means we are on a machine or up a ladder. Leave a message or send a text with your address and we will call you back — usually within the hour, always the same working day. Bad weather is the one thing that shifts a booked visit; mowing a saturated lawn tears the grass and leaves ruts, so we move it to the next suitable day and tell you.
Plenty of people who contact us are not asking for a price. Here is where each of these goes.
Text or ring — a text is easiest and there is no need to explain yourself. Going away, having a party, or want to skip one because it has been dry? Fine. Plenty of people pause over winter and pick back up in spring, and that costs nothing.
Email is best for anything to do with billing, so there is a written trail on both sides. If something on an invoice does not look right, tell us before you pay it rather than after — it is far easier to fix that way and we would rather know.
Ring us. Not a review, not a complaint form — just ring, and we will come back and sort it. We would much rather hear it from you than read it later, and we will not argue about a legitimate problem. Getting it right is cheaper for us than losing the customer.
We take on crew as the routes grow. If you have experience, a clean licence and you turn up when you say you will, email us with a bit about yourself. No formal application, no closing date — we read everything that comes in.
Different conversation, so it goes to a different process. For rental portfolios we can consolidate several properties onto one monthly invoice by address, with dated before and after photos on every clean-up.
For commercial grounds we quote an annual programme rather than per visit — written scope, site-specific safety plan, current public liability certificate, and equal monthly invoicing so the grounds line in your budget does not move through the year. Email us and we will arrange a site walk.
Lawnify is a mobile service. We do not run a yard or a shopfront you can call into — the crew, the gear and the trailer come to your property instead, which is why we can cover twelve areas rather than one suburb.
So if you are looking for somewhere to drop in, there is not one. Ring, text, email or use the form and we will come to you. Quotes and site visits are free either way.
Straightforward, and worth knowing before you let anyone onto your property.
Lawnify is the lawn and garden arm of At Your Service Limited, based in Tauranga. The people who quote your property are the people who turn up to it.
Full public liability on every job, residential and commercial — and we hand over a current certificate without being asked twice.
Everyone we send onto your property, home or business, has passed a police check first. No exceptions, no new faces you have not been told about.
Whoever is on your section this fortnight is who was there last fortnight. Nothing on the invoice that was not on the quote, either.
Rang on a Tuesday morning, had a written quote back before dinner, and they were on the section that Friday. After three other outfits never called me back at all, that on its own was worth it.
The questions people ask us before they pick up the phone.
The same business day. Enquiries that come in before mid-afternoon on a weekday get a reply that day; anything later or over a weekend is picked up the next working morning. If you ring and get voicemail it means we are on a machine, so leave a message or send a text with your address and we will call back — usually within the hour.
No. Quotes are free, site visits are free, and there is no obligation attached to either. We would rather come and look at an awkward property and lose the job than give you a number over the phone that changes on the day.
For neither, usually. We can quote from photos and a description on most standard sections, and for a site visit we just need to be able to get onto the property. Once you are booked in, you do not need to be there at all — just let us know about locked gates, dogs or anything we should leave alone.
For a straightforward mow on an ordinary section, often yes — and we will give you a realistic range on the spot. What we will not do is commit to a firm number for a hedge reduction, an overgrown reset or an acreage block without seeing it, because the honest answer depends on things you cannot describe down a phone. Send two photos and that usually solves it.
No. We are not currently GST registered, so nothing is added. The quoted figure includes green waste disposal and is fixed before we start — what you approve is what you pay.
